KimVeda Return, Refund & Exchange Policy
Effective Date:1/07/2026
At KimVeda, we are committed to delivering high-quality Ayurvedic wellness products. Due to the nature of our products and for safety, hygiene, and quality assurance reasons, we maintain a strict return and exchange policy.
No Return & No Exchange Policy
All products sold through KimVeda are non-returnable and non-exchangeable once delivered.
We do not accept returns or exchanges for:
● Opened products
● Products with broken or removed seals
● Used or partially used products
● Products purchased by mistake
● Change of mind after purchase
● Personal preference regarding taste, fragrance, texture, or results
Damaged or Incorrect Product
Customers must inspect the package immediately upon delivery.
A replacement may be provided only if:
● The product received is damaged during transit.
● The product received is different from the item ordered.
● The product is received in a leaking, broken, or unusable condition.
To claim a replacement:
1. Contact us within 24 hours of delivery.
2. Share clear photographs and an unboxing video showing the issue.
3. Email the details to hello@kimveda.com or contact our support team.
Claims submitted after 24 hours of delivery may not be eligible for replacement.
Seal Protection Policy
For health, safety, and hygiene reasons, products with opened, tampered, or broken seals
cannot be returned, exchanged, or refunded under any circumstances.
Refund Policy
Refunds will be processed only if:
● The ordered product is unavailable and cannot be supplied.
● KimVeda is unable to fulfill the order.
Approved refunds will be credited to the original payment method within 7–10 business days.
Contact Us
KimVeda
Email: hello@kimveda.com
Website: www.kimveda.com
Customer Support: +91 73474-16921
By placing an order on KimVeda, customers acknowledge and agree to this Return, Refund & Exchange Policy.